Refund and Return Policies
Returning Items Bought from pirpress.com
If you're not satisfied with your purchase, you may return it for a refund. We will issue a refund for the purchase price of the item plus any applicable taxes to your original form of payment for items returned within 30 days after the delivery date. All returned items must be in their original condition; shrink-wrapped or sealed products must be unopened. Shipping fees are not refunded.
There is one way to return items purchased on pirpress.com:
Ship Your Return Back to Us
You can ship the item to the Returns Department.
Some shipments may not come with a packing slip. If your packing slip is unavailable, please print out the Shipping Confirmation email you received after the item(s) shipped. Include that printout in the box and write your Order Number on the outside of the box. Without a packing slip or shipping confirmation printout, we cannot process the return and you will not receive your refund.
If you are sending us a return because you were not sent the item(s) you ordered, indicate on the Packing Slip/Shipping Confirmation the item(s) that you were supposed to receive so the warehouse knows how to process the return.
Returns should be sent to:
Pir Press
Returns Department
ORDER #: (Insert Your Order Number)
245 West Broadway
New York, NY 10013
Please Note: Your packing slip is not a prepaid label. You will be required to pay for return shipping. Shipping charges are non-refundable.